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IT Support Services

IT Support & Maintenance

Professional technical support to keep your business running smoothly with minimal downtime and maximum efficiency.

At Diran Solutions, we provide comprehensive IT support and maintenance services designed to keep your technology infrastructure secure, efficient, and reliable. From quick troubleshooting to ongoing system maintenance, our certified technicians ensure your business stays productive.

Whether you need emergency support or proactive maintenance, we offer flexible service packages tailored to businesses of all sizes across Kenya.

Our IT Support Services

Comprehensive technical solutions for all your IT needs

System Troubleshooting

System Troubleshooting

Fast diagnosis and resolution of hardware, software, and network issues. We identify problems quickly and implement effective solutions.

Hardware & Software Support

Hardware & Software Support

Complete installation, configuration, upgrades, and repairs for computers, servers, printers, and business applications.

Network Configuration

Network Setup & Configuration

Secure LAN and WiFi networks designed for optimal performance. We handle routers, switches, access points, and network security.

Preventive Support

Preventive Maintenance

Regular system checks, updates, backups, and optimization to prevent issues before they impact your business operations.

Remote Support

Remote Support

Quick remote assistance for software issues, system configuration, and technical guidance without on-site visits.

Backup & Recovery

Backup & Recovery

Automated backup solutions and disaster recovery planning to protect your critical business data from loss.

IT Support Packages

Choose the right level of support for your business needs

Basic Support
Essential IT support for small businesses and startups
  • Remote troubleshooting
  • Email & phone support
  • Software updates & patches
  • Monthly system health check
Best For: Small offices (5-10 employees), startups, retail shops, and businesses with basic IT needs.
Most Popular
Professional Support
Comprehensive support for growing businesses
  • On-site support visits
  • Network monitoring & management
  • Backup & recovery setup
  • Priority response time
  • Hardware procurement assistance
Best For: Medium businesses (10-50 employees), schools, clinics, and companies requiring regular IT maintenance.
Enterprise Support
Full-service IT management for large organizations
  • Emergency support hotline
  • Dedicated IT technician
  • Server & database management
  • Security audits & compliance
  • Custom IT infrastructure planning
Best For: Large offices (50+ employees), hospitals, manufacturing facilities, and organizations with critical IT infrastructure.

Need Reliable IT Support?

Get a free consultation and find the perfect support package for your business. Our experts are ready to help.

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